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Shipping & Returns

***All CmSilver products are shipped with a Tracking number***

Terms & Conditions

 

We want you as a happy customer who recommends us further. Please read the following terms and conditions carefully.

 

 Delivery Information:

 We are located in Thailand and this is maybe far from your home. Usually we are sending all items within 24 hours (Monday to Friday). We offer two shipping options. You can pick one during the checkout process.

 

Registered Airmail: Free Shipping!

 delivery time to Europe: 10-21 business days with tracking number

 delivery time to USA: 10-21 business days with tracking number

 

Express shipping: 65$ additional item 0 $: delivery time 3-8 business days with tracking number

 Please note that the delivery time is depending on customs and your local postal service.

 

Cross boarder sale

all prices are exclusive of tax, buyer is responsible for import tax

 

Returns Policy

You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, please contact us with your order number and details about the product you would like to return. We will respond with instructions for how to return items from your order.